We are Hair Studio, Inc. DBA Ability Fix. (referred to herein as “Ability Fix,” “we,” “us,” or “our”). We provide Internet and mobile app-based services including, for example, the apps linked to below (“Mobile Apps”):
Ability Fix - Consumer Version
Ability Fix - Caregiver Version
"Personal Data" is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, phone number, stated location, device IDs, certain cookie and network identifiers, and "Fitness and Wellness Data.”
We collect Personal Data when you use or interact with our Services, including when you register with us. This Personal Data may include name, address, phone number, username and password, email address, date of birth, payment information and Stated Location Data. "Location Data" means general location as stated by you during the registration process. We use this data to create your account, enable your activity within our Services, and to provide the services generally, including to develop, enhance, and improve our Services and your experience. We also use this data for internal purposes related to certain research, analytics, innovation, testing, monitoring, customer communication, risk management, and administrative purposes.
"Fitness and Wellness Data" includes data you provide related to your lifestyle, fitness goals, height, weight, measurements, fitness level, and activity. We collect this data in order to provide the Services and to tailor features, products, and services to your interests and goals, including providing workout plans, training- and coaching-related services.
We collect Personal Data when you communicate with us or sign up to receive promotional materials or information via email, push notifications, - including email address, mobile number, etc.
If you consent to such messages, we may use your Personal Data and other information to communicate with you about the Ability Fix products or Services you have purchased or used; provide you with promotional messages; to notify you of other products; to notify you of contests, challenges, and other promotions ("Promotions"); to notify you of Services we think may be of interest to you; and, for other marketing purposes. You can manage your communication preferences by registering for and logging into your account profile.
We may use your Personal Data to respond to your requests for technical support, online services, product information or to any other communication you initiate. This includes accessing your account to address technical support requests. We may also use your Personal Data to address your requests, inquiries, and complaints.
We may request or otherwise collect Personal Data, including Fitness and Wellness Data when you participate in Promotions, when you participate in surveys, or when you participate in research activities or initiatives, including for academic, commercial, wellness-related and community planning analysis, and research study purposes ("Research"). This includes Personal Data, such as name, address, email address, telephone number, age, and other information that may be appropriate in order to participate.
We may collect your Personal Data when you engage with our online communities. This includes when you, interact with our social media pages, submit content, leave reviews, or otherwise enter information into comment fields, blogs, message boards, events, and other community forums sponsored by or affiliated with Ability Fix. Please note that our community forums are public, so we recommend that you exercise care in deciding what information and content you wish to disclose.
We may allow you to register and pay for third-party products and services or otherwise interact with another website, mobile application, or Internet location (collectively "Third Party Sites") through our Services, and we may collect Personal Data that you share with Third Party Sites through our Services. When we do so, we will inform you of the further details of how we use your Personal Data.
We may collect certain Personal Data using cookies and other technologies such as device IDs and IP addresses. We specifically use browser cookies for different purposes, including cookies that are strictly necessary for functionality and cookies that are used for personalization, performance/analytics, but not advertising. Our Cookie and Device ID Use section contains more information and options to control or opt-out of certain data collection or uses.
We aggregate and centralize Personal Data and Fitness and Wellness Data for purposes of analytics, innovation, and to provide enhanced services to our customers and end-users.
Some of our services consist of social sharing and communication with others. We use your Personal Data to enable sharing as described in the service, including to enable you to find and link to friends within Ability Fix Apps.
We asses your real-time fitness potential through user input in your profile section. We use this data to provide instructional videos, instructional feedback, and digital coaching. With your permission, we access your contacts and calendar to enable you to share content or achievements, including videos, with friends or other members, and to invite friends to use the Services.
Internally within Ability Fix, in order to provide and improve Services, for marketing purposes, but not for interest based advertising.
With business partners, marketing partners, and vendors to provide, improve, and personalize the Services.
Notice for Apple Users
With social network providers when we use social network widgets, buttons, or plug-ins in our Services.
With other users in the context of specific Services that are social in nature. In these cases, we disclose social data and certain Fitness and Wellness Data by default because the service being provided is one of social interaction. Additionally, any information you post or disclose in our community forums (for example, Facebook,, YouTube, Twitter, or other sponsored pages on the Ability Fix Blog) is public.
With marketing partners for marketing purposes on Ability Fix's behalf and on behalf of third parties, including Facebook.
In addition, with your consent, we may share your Stated Location Data with Third Parties for on and off platform personalization and curated marketing purposes.
With certain companies for purposes of analytics and improvement of the Services.
With prospective or actual purchasers, investors, or successor entities in connection with a contemplated reorganization or an actual reorganization of our business, in connection with financing, a sale, or other transaction involving the disposal of all or part of our business or assets, including for the purpose of permitting the due diligence required to decide whether to proceed with a transaction, pursuant to assurances of sufficient data handling practices and safeguards.
To perform our contractual obligations to you, including account registration. Anything in relation to the provision of the Services, including to connect you with friends across platforms, when you take fitness tests or assessments, share content or achievements, or invite friends, when you ask us to access third party products and services, where we collect data from third parties or publicly-available sources, or to aggregate and centralize data for the performance of the Services.
To comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation.
To operate our business and provide the Services, other than in performing our contractual obligations to you for Ability Fix’s "legitimate interests" for the purposes of applicable law - except where overridden by the interests or fundamental rights and freedoms that require protection of Personal Data.
For example, the following areas include processing covered by Legitimate Interests, subject to applicable law:
In some cases, we will ask for your consent to process your Personal Data. You may indicate your consent in a number of ways, including, as permitted by law, ticking a box (or equivalent action) to indicate your consent when (i) providing us with your Personal Data through our Services or a form (including enrolling in Promotions); or (ii) registering or creating an account with us. We may request your consent for a number of activities including:
We may ask for your consent to contact you by telephone, SMS/text message, and/or email about other offers, products, promotions, events, or services that we think may be of interest to you and for other marketing purposes
We may also ask for your consent to share your Personal Data with certain Third Party business partners in order to offer certain goods, services, or programs. To withdraw consent, please go to the preferences of the specific third party service or app.
At this time we do not provide your data not Third Party Services for their use in advertising or marketing to you.
We may request your consent to process sensitive Personal Data. Our Website or Mobile Apps may require this data to provide the Services, including when you take fitness tests or assessments. If you choose not to provide sensitive Personal Data (for example, specific kinds of Fitness and Wellness Data), certain features or Services may be unavailable or not function properly.
We may request your consent to use your Personal Data for Research purposes. We may also request your consent to contact you to determine your interest to participate in certain Research initiatives and to share identifying results. For market research, we may ask questions on behalf of business partners and share your response with business partners.
Some of our services consist of social sharing and communication with others. If you sign up for these services, we may ask for your consent to use your information to enable sharing as described in the service. We may also ask for your consent when you connect with us through Social Media.
Within our Services there are four sharing settings: Private, Share with Friends, Ability Fix Customers Only, and Public. Ability Fix apps are designed for your wellness and fitness benefit. As such, you are able to control what Personal Data you share and with whom you share it. We encourage you to adjust the sharing settings to best meet your objectives and sharing comfort level. In the interest of safeguarding your Personal Data, we have outlined some initial default sharing settings.
Default Sharing Settings
Details on how to update your sharing preferences and the default settings for our Services are outlined within your profile.
Interest-based advertising is advertising that is targeted to you based on your app usage over time. Our advertising practices do not include the creation and use of this data.
Think about cookies is based on their function. The following settings will control our use of browser cookies, the use of IP address for tracking, and the collection and use of data. You can block these cookies in your browser preferences.
Beacons may be used on web pages to confirm the opening of a marketing email or web page.
Social network widgets, buttons, and plug-ins on our websites passively transmit data regarding a social network's members to that social network, even when a button is not clicked. These technologies may allow a social network (such as Facebook, Twitter or YouTube) to personally identify its members and to know the web pages its members have visited. This is true wherever social network buttons are embedded, regardless of whether a button is "clicked" or "pressed." If you belong to a social network or use these categories of web services, you should review the privacy policies of those services to understand the nature of the data that they collect and what, if any, options the service offers to control how data is collected and used. If you disable advertising cookies, the passive tracking associated with these buttons will be blocked on our sites.
Device IDs include IDs associated with your mobile device carrier such as IMEI, MEID, IMSI; platform-specific IDs such as Android ID, Google AID, and Apple's IDFA; and IDs that are part of your device hardware, such as WiFi MAC address, and serial number. Exactly which Device IDs are transmitted can depend on your mobile device platform and the version of your operating system.
We may use Device IDs,(together with app usage data and Fitness and Wellness Data) for strictly necessary purposes such as improving our apps and analytics or personalization preferences.
We do not use Device ID’s for advertising purposes. To the extent our mobile apps personalize functionality for you, you cannot change these settings within the app. If you do not wish to allow the app to be personalized for you, change your profile settings to the default settings.
After signing up for email communications, you can choose to unsubscribe using the unsubscribe link in any commercial email we send. Please note that if you unsubscribe from "all emails" this means "all emails other than strictly necessary emails." You will still receive email communications from us if they are strictly necessary to provide the Ability Fix service or to confirm or validate a transaction, recover accounts, etc.
You can manage the type of push notifications you receive from Ability Fix by modifying the settings within the Ability Fix Service. For more information on how to update your push notification settings for our Services please visit the notifications tab within the app or mobile device. You may additionally set your mobile device settings to not allow push notifications from us.
The Personal Data Ability Fix processes, and all associated Services and systems, including registration, is housed on servers in the United States. If you are located outside of the United States, please be aware that Personal Data we collect will be processed and stored in the United States (the data protection and privacy laws in the United States may offer a lower level of protections than in your country/region).
We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where permissible, we will also delete your Personal Data upon your request.
If you have questions about our data retention practices, please contact us through our support services.
We implement appropriate technical and organizational safeguards to protect against unauthorized or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.
We do not knowingly collect Personal Data online from children under 13 (note that the minimum age may vary based on location, and on local law). If you become aware that a child has provided us with Personal Data without parental consent, please contact us through our Support Team. If we become aware that a child under 13 has provided us with Personal Data without parental consent, we will take steps to remove the data and cancel the child's account.
If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us through our Support Team or write to us at:
Hair Studio, Inc. DBA Ability Fix Attention or Subject: Privacy Concerns 3430 Executive Pointe Way Carson City, NV 89706